Shipping Policies

Processing time:
The time we need to prepare an order for shipping varies but usually 3-5 business days. For details, see individual items.
Estimated shipping times:
United States: 3-5 business days
We do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return Policies

We gladly accept returns or exchanges:

Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery

We don't accept cancellations: 

But please contact us if you have any problems with your order.

The following items can not be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, we can not accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Conditions of return
Buyers are responsible for all return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.